Integrated Systems Support for commercial physical security systems helps your organization get the most out of their systems, improve efficiencies, and save money.
Businesses are increasingly reliant on commercial security technologies such as access control and video surveillance for more than pure security. These technologies now aid in compliance, safety, mitigating health risks, increasing efficiencies, and more. Because of the critical nature of these systems, many organizations are adopting additional levels of support on their video surveillance and access control solutions to include professional services from Integrated Systems Support.
What Is Integrated Systems Support?
Integrated Systems Support is the next step in getting the most out of your Commercial and Enterprise level access control and surveillance systems. The service allows you to work directly with a team of professionally trained and certified technicians to ensure your systems receive the proactive attention they need.
Integrated Systems Support provides you swift access to tiered professional support services ensuring optimal systems performance. This includes:
- Access to Integrated Systems Specialists, certified by supported product manufacturers.
- Email and Phone Support
- Remote Desktop Support
- Custom Interface Support For Your Business and IT Systems
- Remote Systems Upgrades
- System Health Checks
- Proactive Maintenance
- Scheduled Remote Database Backup
- Swift Response Within 24 Hours
What Are the Advantages?
- Immediate help in answering questions.
- Avoid the need for on-site technical support when remote solutions are available.
- Avoid problems and downtime with proactive service.
- Better internal efficiencies that lead to increased profitability.
- And more!